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Terms & Conditions
SubVest.com :: Terms & Conditions
 
We're Committed To Exceptional Customer Service
At Subvest we are here to assist you with your purchases, returns, and technical questions. We know about the products we sell. Got a question just ask. We're here from 8:00 AM to 5:00 PM EST Monday thru Friday to answer your questions. Call 757-480-1478 and we will answer or return your call as soon as possible. Outside of normal business hours please leave a message, please no calls after 8pm.
 
Shipping & Handling
Orders are shipped USPS from Norfolk, VA. Subvest.com uses real-time shipping estimates for the contiguous US through the United States Postal Service. All shipments are sent first class priority. Delivery time may vary from 1-5 days depending on your states distance from Norfolk, Virginia.
Additional shipping charges apply for any order outside of the continental U.S. including Hawaii, Alaska, Canada, & Puerto Rico. Please call for price. While every attempt is made to deliver your products in 2-3 weeks, it is not always possible. If merchandise cannot be delivered in a reasonable amount of time or there is a delay, we will notify you by email or phone. If you are not completely satisfied, please allow us to make it right.
Items that are custom embroidered are not refundable, but we will do our best to make it right. Back Ordered Items: We make every attempt to have all items in stock. However, in the event an item is backordered it will be shipped as soon as possible. We will contact you via email or phone if we do not have an item you have ordered in stock.
Methods of Payment
All ordered in stock, received will be shipped in 2-3 weeks, please allow up to 5 days for delivery, once it is shipped. *Guarantee does not apply to Credit card orders that have been "declined" by the credit card processor for what ever reason will cause delays in shipping.
Terms
These terms and conditions shall constitute the entire agreement between Subvest.com and the purchaser and shall be governed by and construed according to the laws of the state of Virginia and the United States of America. Your use of this website constitutes agreement with our policies.
 
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9515 Jenny Ct, Norfolk, Virginia, United States, 23503, 1-757-318-0138 (please no calls after 8pm EST)